Yes! We can help you setup best practices for productive check-ins & reporting and provide guidance on how it can fit with your existing tools & workflow. During your trial, we can also introduce our different plans and suggest what would be the best option for your team. Book a demo and schedule a call with us
Can I try the paid features for free?
Yes, we have a 30-day free trial, where you can try all our paid features with no limitations. After that we can help you find a plan that suits your team and business. As you grow and add more teams to ScrumGenius, you can upgrade your plan.
Do team members need to setup an account?
Nope! That's the great thing about the way we sync your account with the chat platforms. We import your team members and setup accounts for them in ScrumGenius. Assign them to a report and trigger a check-in and they will be able to login. Login via SSO (Slack or Microsoft), password or magic link (via email).
How do chat platform integrations work?
ScrumGenius can connect to Slack, Microsoft Teams and Cisco Webex Teams. Your team members can receive check-in notifications from our bot (which you can find in each app store). Our app can also broadcast responses live to the specific #channel configured.
How does this connect with project management tools and other services?
Each team member can connect to their project management tool (see our full list of Integrations) and search for tasks without leaving the check-in page, to include links directly in their check-in.
How do I pay for ScrumGenius?
You can pay with a credit card (Visa, Mastercard and other cards supported). We will renew your subscription automatically at the end of every billing cycle. We never store your credit card and use a payment processor. We use Stripe for credit card processing. They have strict security measures in place to ensure PCI compliance. We also allow purchasing through Microsoft AppSource.
Who has access to the responses and check-ins?
Every team member participating in a report can see the status check-ins from anyone else on the team. This works a little different for private reports.
We need to add new users to our team. How will that be billed?
If you are using a chat platform, we sync your team members automatically. So just add your team members and they will show up in ScrumGenius. No more tedious invites! You can upgrade your seats and add these members to the reports to get check-ins going for them too. Each active participant of a check-in is billed. So you only pay for team members using the tool. We don't charge for billing owners, observers, or team admins (that are not in the report).
Do you support multiple teams? Can I belong to multiple teams?
Yes! Typically one person from the company can create a ScrumGenius account, and they will be the account owner. We support multiple teams within this account. With a single login you can create new teams, belong to other teams, and switch between teams in ScrumGenius. This is great for those staffed on multiple projects or managing many scrum teams!
My team is spread across the globe and work across timezones, how does ScrumGenius help with this?
ScrumGenius is designed for remote teams and teams working across different timezones. Our platform allows each team member to specify their timezone and receive check-ins at their local timezone, and ScrumGenius will handle the rollup and summary. Learn more here.
Can I get support if I need help?
Yes! Support is available on all plans and during the trial too. So reach out to us using the widget in the bottom-right corner of the dashboard when you are logged in. You can also contact us if you don't have an account yet. Alternatively, book a demo to get a custom product tour.
Do you have documentation and help guides?
Yes! Check the ScrumGenius support docs. We have aimed to cover every question you can think of and every answer you need as you are setting up ScrumGenius for your team and getting started with your first async remote check-ins.
Team meetings shouldn't be a struggle
ScrumGenius allows your team to report their daily progress in an easy and effective way